My products are guaranteed to be genuine. They are exactly as they are described. I use Swarvorski jewelry parts mostly and genuine gemstones. If you are not completely satisfied just return the item and I will refund your money. If you just need the item altered, please send me the item with the size or other necessary alterations and I will make it to your specifications. If you have a design in mind please send it to me and I will make it. Please call or email me with any questions or concerns. Phone number is (630)469-7561 Email is kathy@easytousejewelryetc.com Thank you for visiting my site. Please open an account so I can send you notices of upcoming sales. Kathy

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